Frequently Asked Questions
How can I request a hotel reservation with Manas Group's Hotel Booking Service?
To request a hotel reservation, you can fill out our online quote request form, providing details about your destination, dates, and any specific preferences you have.
What is the process after I submit a quote request for a hotel booking?
After you submit a quote request, our team will review your requirements and find suitable hotel options for you. We will then contact you with the available choices and prices.
How do I make a payment for my hotel reservation with Manas Group?
Once you have reviewed the hotel options provided by our team, we will guide you through the payment process, which can typically be done through various methods such as bank transfers or other offline payment options.
Can I modify or cancel my hotel reservation with Manas Group after it's confirmed?
Yes, you can usually request modifications or cancellations based on the hotel's policy. Our team will assist you in making these changes.
How will I receive confirmation of my hotel reservation after requesting a quote through Manas Group?
You will receive a confirmation via email or phone call from our team once the reservation is confirmed with the hotel.
Are there any additional fees or charges associated with the booking service offered by Manas Group?
We aim to be transparent about any additional fees or taxes. These details will be communicated to you during the booking process.
Can I make special requests or provide specific requirements for my hotel stay with Manas Group?
Absolutely! You can communicate any special requests or requirements to our team when submitting your quote request, and we will do our best to accommodate them.
What should I do if I encounter issues during my hotel stay arranged by Manas Group?
If you encounter any issues during your stay, please contact our team, and we will liaise with the hotel to address your concerns and work towards a solution.
How is my personal information handled when booking a hotel through Manas Group?
We take your privacy seriously and ensure that your personal information is handled with care and confidentiality, used only for the purpose of making your hotel reservation.
How can I leave feedback or reviews about my hotel experience arranged by Manas Group?
After your stay, you can provide feedback or reviews to our team, and we will be happy to pass on your comments to the hotel or use them for improvement purposes.
